Powered by Smartsupp Employee Relationship Specialist – Stratedge Training Centre
5-day Interactive Training Course

Employee Relationship Specialist

Effectively managing the relationship between your organization and its members.

Course Dates

05 - 09 Feb 2024 Istanbul - Turkey € 4,350 Register Now
15 - 19 Apr 2024 Luanda - Angola € 5,350 Register Now
17 - 21 Jun 2024 Dubai - UAE € 4,350 Register Now
26 - 30 Aug 2024 Dubai - UAE € 4,350 Register Now
14 - 18 Oct 2024 Madrid - Spain € 5,350 Register Now
30 - 03 Jan 2025 Dubai - UAE € 4,350 Register Now

Overview

The STRATEDGE Employee Relationship Specialist training course delves into the latest Employee Relationship Management best practices. This management approach involves overseeing each employee’s relationship with the organization and their peers, significantly influencing every HR decision within the company.

Participants in this training program will acquire techniques to establish a work environment where all staff can maximize their potential. The emphasis is on fostering a supportive and trusting atmosphere while effectively addressing individual and collective Employee Relations issues with a positive and sensitive approach.

Key aspects of the STRATEDGE training course include:

  • Demonstrating how to cultivate a workplace culture that fosters strong working relationships.
  • Formulating a policy for employee engagement to enhance commitment, loyalty, and productivity.
  • Distinguishing between job satisfaction and employee engagement, emphasizing the importance of active contribution.
  • Identifying and resolving causes of conflict in the workplace.
  • Showcasing examples and case studies on effectively managing workplace discipline and grievances.

Course Objectives

Upon completion of this training course, participants will:

  • Acquire the skills to initiate and oversee a successful employee relationship program.
  • Demonstrate an understanding of the connection between Employee Relations (ER) and the responsibilities of Managers, Supervisors, and Team Leaders.
  • Effectively address performance issues and implement strategies to modify employee behavior.
  • Influence the behavior of managers and team leaders positively.
  • Competently navigate disciplinary procedures and grievance processes.
  • Possess the knowledge and skills to manage employee absenteeism.
  • Gain insight into the functions and significance of an Employee Assistance Program.

Training Methodology

The training methodology is crafted to foster active engagement from all participants. The presenter will present concepts and theories, prompting delegates to explore these ideas through discussions, small group activities, exercises, and feedback sessions.

At the conclusion of each day in this training course, delegates will compile their own records of the day’s learnings. They will also contemplate how these newfound ideas can be applied in their respective workplaces.

Who Should Attend?

The STRATEDGE Employee Relationship Specialist training course aims to enhance productivity and motivation by implementing best practices in the treatment of employees within the organization.

This training course is beneficial for:

  • Employee Relations Specialists
  • HR and Personnel Professionals
  • Line Managers
  • Supervisors and Team Leaders

Course Outline

Day 1: Understanding the Fundamental Role of Employee Relations

  • The Background and Context
  • Managing Change
  • Grasping the Logic Behind Employee Relations (ER)
  • Core Aspects of ER: Organizational Culture, Employee Engagement, Conflict Resolution, Workplace Investigations, Employee Discipline
  • Distinguishing the Roles of ER and Managers
  • Influence on Policies and Procedures
  • Exploring the Psychological Contract

 

Day 2: Practical Implementation of the ER Function

  • Effective Communication Strategies
  • Team Briefings and Consultation
  • Dealing with Discipline: Gross Misconduct and Poor Performance
  • Managing Appeals
  • Addressing Sickness Absence

 

Day 3: Supporting Managers, Supervisors, and Team Leaders

  • Handling Grievances
  • Conducting Grievance Interviews
  • Management’s Authority to Manage
  • Emphasizing Equal Opportunities
  • Addressing Discrimination, Equality, and Diversity
  • Tackling Harassment and Bullying
  • Exploring Motivation

 

Day 4: Enhancing Employee Performance and Engagement

  • The Performance Management Process
  • Motivation and Goal Theory
  • Providing Feedback and Coaching
  • Informal Participative Decision-making Programs
  • Strategies like Job Enrichment, Self-Managed Work Teams, Quality Circles, and Kaizen
  • Formal and Informal Consultation Programs
  • Employee Assistance Programs

 

Day 5: Conflict Resolution, Documentation, and Software Utilization

  • Maximizing People’s Potential
  • Techniques for Conflict Resolution
  • Implementing Conflict Management Programs
  • Establishing Ground Rules
  • Conducting Workplace Investigations
  • Significance of Robust Records, Considering Cloud-Based Software
  • Personal Development Planning

 

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